Lotus Management Services, Inc.
IT Solutions Designed for Your Business
If you have employees carting around laptops packed with data sensitive to your business, you should be taking added security measures. It’s all too easy to nab a laptop from a vacant chair while the user isn’t looking. No matter how strong the password, it will almost certainly be cracked, leaving anything unencrypted on the…
Hook up to a network that you know. Free Wi-Fi is tempting, but be sure that you consider who is providing the connection. Public connections at the local coffee shop are usually unsecured and leave your machine open to outsiders. While these networks provide a convenience, there are risks to be aware of. Bank and shop with…
How you handle the start of your day can shape the rest of your workday. You could even say it could determine your after-work day as well. Successful people tend to thrive on good routines and habits. Developing a more consistent approach to start-of-the-day routines will lead to more good, productive days. Show up on…
Did you know that Thomas Edison, Henry Ford, Harvey Firestone and Charles Lindbergh were all close friends? It’s true. They all had homes in Florida and often fished, dined and socialized together. These four men, all incredibly successful, shared similar interests and philosophies. Through their individual perspectives, they challenged, sharpened and expanded one another’s thinking….
The most common ways businesses get hacked isn’t some elaborate scheme, it’s as simple as clicking a link. Phishing, where hackers trick employees of a business into clicking a link containing malicious software (often masquerading as a regular email from internal staff), is on the rise. Even more troubling is recent data from company Inspired…
1. Spotlight Search Pour an extra cup of coffee for your new best friend. Spotlight is a handy-dandy tool to help you find nearly anything and everything on a Macintosh computer. In the top right of your screen you will see a magnifying glass. Click it, and type in what you are looking for. That…
Bad clients aren’t just a nuisance, they’re bad for business. They can take an inordinate amount of time to service. They may complain about irrelevant details, avoid paying their bills or drag payments out forever. They can be a huge emotional drain. Or, more often than we care to know, they can do all of…
We’ve said it time and again: Today’s cybercriminals are using more advanced technology than ever. And those malicious tools are becoming even more sophisticated at a breakneck pace. To top it all off, new software developments are enabling these criminals to cast wider and wider nets, targeting businesses that, before, would have flown under their…
The VoiceconX mobile phone app for Android joins our popular iOS app and it is available now. You can now reach busy employees anytime on one business number. No more chasing down employees via multiple numbers. Calls are directed right to an employee’s smartphone without revealing any of their personal information. This helps ensure…
Explain the Issue Whenever you submit or call in a ticket, in order to receive the best IT support, your best strategy is to provide our team with as much background information as you can. More description is better than less. For instance, if you can’t get online, providing details like how long you’ve been offline,…
Business Owner’s Guide to IT Support
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