Lotus Management Services, Inc.
IT Solutions Designed for Your Business
Bad clients aren’t just a nuisance, they’re bad for business. They can take an inordinate amount of time to service. They may complain about irrelevant details, avoid paying their bills or drag payments out forever. They can be a huge emotional drain. Or, more often than we care to know, they can do all of…
We’ve said it time and again: Today’s cybercriminals are using more advanced technology than ever. And those malicious tools are becoming even more sophisticated at a breakneck pace. To top it all off, new software developments are enabling these criminals to cast wider and wider nets, targeting businesses that, before, would have flown under their…
The VoiceconX mobile phone app for Android joins our popular iOS app and it is available now. You can now reach busy employees anytime on one business number. No more chasing down employees via multiple numbers. Calls are directed right to an employee’s smartphone without revealing any of their personal information. This helps ensure…
Explain the Issue Whenever you submit or call in a ticket, in order to receive the best IT support, your best strategy is to provide our team with as much background information as you can. More description is better than less. For instance, if you can’t get online, providing details like how long you’ve been offline,…
Tech infection can mean different things to different people. We are referring to your tech making you physically sick. These 4 tips will help you keep your tech from giving you the common cold or worse the flu. Clean Your Keyboard and Mouse with an Approved Electronic Cleaning Cloth or Solution It is a fairly easy process to accomplish, and worth…
It may have gotten lost in all the big news this past couple of weeks, but the popular computer cleaning utility CCleaner was infected. On September 12th the makers of CCleaner discovered that a version included code which allowed the software to report computer information to a 3rd party computer server. The information included… Computer…
Everyone seems busier than ever and sometimes you don’t have time to wait on the phone for tech support. You can reach out to Lotus Support via chat. Just visit lotusmserv/chat. Lotus chat works on your desktop or notebook computer as well as mobile devices such as your smartphone or tablet.
Despite being around since the early 2000’s, phishing attacks still continue today. Unfortunately, they do not receive the attention of other high profile attacks such as WannaCry or Petya. Phishing (a play on the word “fishing”) if you are not familiar is a specially crafted email meant to lure a user to reveal sensitive information…
1. Set a pin or passcode. This is your first line of defense. If someone wants to access your device, they will first need to break this code. This is not an easy task, and can operate as a deterrent against theft. Some device manufacturers have an option to automatically wipe your device after a…
We have a hurricane Irma preparation checklist available for businesses rushing to complete storm preparation. 146 business owners have downloaded the guide in the past 3 days. You can get a copy here
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