During your down time Lotus’ support staff works hard to perform maintenance on your computer and servers. We used to be able to count on many hours a week of down time, but times are changing. As you know you are working longer hours and outside of normal business hours.
A few months ago we upgraded our software to allow faster computer assessment and maintenance. We have been able to cut maintenance time to a fraction of the time needed a year ago.
The results for you is that your computer is up-to-date with patches and software updates more quickly. This is important as malicious software is spreading more and more quickly.