Computer users occasionally have issues. We try to make it easy to contact us when these issues strike. The most rapid way to contact us is to call our Lotus support line. Just ask your technician for your local telephone number. You can get faster results by calling the support line versus a particular technician directly.
If you don’t have time to make a call or you would rather just send us a quick note. You can just drop us a line at support@lotusmserv.com. You can also enter a ticket by visiting http://support.lotusmserv.com.
We have recently added a portal where you can view your tickets and if you’re a company administrator you can view all tickets at portal@lotusmserv.com. To sign up for portal access visit support.lotusmserv.com to request access.
Our goal is to make it easier to reach out to us. Very soon look for LotusConnect which will enable you to instantly reach a technician. Launch date is slated for late October.