RingCentral has very exciting updates for this month…
RingCentral Desktop Heads Up Display (HUD)
RingCentral Softphone HUD
RingCentral is making life easier for receptionists with the ability to track the availability of up to 100 users in an easy on-screen format. Many receptionists or those that handle a lot of inbound calls depend on a sidecar mounted on their phone. This new features allows operators to stay right on their screen while they process calls.
Another great addition is the ability for inbound calls to open a new desktop window. This will allow users to juggle multiple calls at once.
Scanning to fax just got a bit easier. Some scanners can now be setup to work directly with the RingCentral softphone. Instead of scanning a document to your computer then attaching the file to a fax you can simply assign a scanner to the softphone and fax with one simple click.
If your a current RingCentral customer please contact us for technical assistance to implement these features when they are released this month. If your not a RingCentral customer contact us today to see how you can have these features and save up to 30% on your business telephone service.
Release of RingCentral Contact Center
This new solution brings call center functionality to RingCentral including customer interaction through voice, chat, SMS, email, and more. It empowers the customer service agent to manage relationships from beginning to call resolution. Contact us for a personalized demo.
Mobile App Enhancements
- Participants can now start a conference without the host, maximizing productivity and saving time
- Send an SMS to 911 in the event you have an emergency and cannot speak or have a limited voice connection
- Updates to the interface
RingCentral Meetings Enhancements
- Android users can now share their screen and annotate the content
- iPhone/iPad users can now replicate their screen via AirPlay. Meeting experience is now optimized with new host and participant controls.