We have been alerted that most of our web site will go down today. Every other operation of Lotus Management Services will continue to operate as normal including telephone, email, and customer portal because they are on other systems in diverse locations. The direct address for our customer portal is http://cpa.freshbooks.com.
Many web sites are going to fail as we go through today. Our site is hosted at Peer1 in lower Manhatten. Their generator’s fuel source has been flooded and they are unable to refuel the backup generators. As of 8 AM they had 4-hours of fuel left.
Now for some important good news. Our partners that provide backup services and data storage have reported that everyone’s data at our managed sites is backed up and safe.